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Sessions are 90 minutes in length. They address the wide variety of challenges, from coverage to investigation, from evaluation to resolution that confront adjusters and claim managers on a daily basis. Instead of "dry" lectures, you'll be encouraged to actively learn together with a large number of industry peers in every class. You'll hear the latest developments and strategies from subject experts, and learn what others across the industry, and across the nation, are doing with various claim issues and challenges. Over two days you'll be able to attend up to eight 90-minute sessions on a wide assortment of claim topics.

Advanced Topics in HO Liability

  • Describe the expansion of homeowners policy liability coverage to respond to increasing exposures affecting personal liability
  • Survey evolving state and federal law to review the courts' broadening interpretation of policy language to address coverage for exposures posed by cyberbullying, defamation, intentional acts, and more
  • Analyze approaches to coverage for these and other high-risk liability exposures, such as slip-and-fall and employment claims
  • Biomechanics of Injuries

  • Describe the biomechanics and reconstruction of vehicle collisions and other accident scenarios
  • Examine the use of engineering and other scientific data to evaluate damage and injuries
  • Identify and evaluate various injuries and their mechanisms through accident scene analysis
  • CGL Exposures and Investigations

  • Identify new and emerging risks that CGL insurers should be prepared to evaluate
  • Explore relevant policy language and how courts may resolve coverage disputes involving these emerging risks based on the coverage afforded
  • Analyze investigative techniques and policy provisions to determine liability
  • Condo Claims and Directors & Officers Liability Claims

  • Distinguish between general liability coverage for a condominium itself and coverage for individual board members under a directors & officers liability policy
  • Evaluate the most common condo liability claims and challenges
  • Interpret association bylaws and determine how they may interact with liability policies and state and local rules and regulations
  • Investigate injuries and alleged actions of board members to determine if coverage exists under each policy
  • Construction Defect Claims and Additional Insureds

  • Survey trends in construction defect claims against builders and subcontractors
  • Describe differences in coverage issues and insurer obligations relating to contractors, subcontractors, additional insureds, and indemnitees
  • Analyze key policy provisions, including what constitutes an "occurrence," "damage to property," "your work," and others
  • Evaluate how tenders of defense and indemnity should be made under both policy and trade agreements
  • Contract Analysis for Casualty Adjusters

  • Identify the fundamental components of a contract, including offer, acceptance, and consideration
  • Explain the basic rules and laws governing contract interpretation
  • Recognize the different types of contracts that can impact general liability claims, including leases, indemnity agreements, construction contracts, and service contracts
  • Examine contractual provisions, such as hold harmless agreements, to determine their potential legitimacy and applicability
  • Evaluating and Negotiating Bodily Injury and Wrongful Death Claims

  • Describe claim investigation techniques for pre- and post-litigation bodily injury and wrongful death claims, including proper injury evaluations
  • Identify the key components of an effective negotiation strategy
  • Build an effective negotiation strategy based on the merits of the case
  • Evaluate various claim scenarios and create negotiation strategies for success
  • Food Contamination Claims and Liability

  • Identify the various parties and issues involved in food contamination claims based on negligence or product liability
  • Describe liability insurance coverage for those claims, including coverage under CGL policies and other stand-alone coverage applicable to food liability
  • Formulate proper investigation and documentation techniques, including gathering information from witnesses, documents, and regulatory bodies to evaluate liability and coverage
  • Utilize experts and other resources to help resolve causation questions and provide crisis management
  • Medicare/Medicaid Set-Asides and Claims Management

  • Explain a liability insurer's essential obligations under the Medicare Secondary Payer Act
  • Identify actions or omissions that could subject liability insurers to litigation under the Medicare Secondary Payer Act
  • Establish strategies to avoid potential litigation and satisfy Medicare's right to recover
  • Outline resources for staying abreast of changes in the applicable rules and regulations
  • Social Media Liability Exposures and Coverage

  • Examine liability exposures and coverage for cyberbullying and other conduct arising out of social media use
  • Explore present and emerging causes of action enhanced or generated by social media use
  • Assess coverage issues under personal and commercial liability policies for social media-related claims
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    Registration, Exhibits, and Sponsor Information Available Early May


    As a claims professional, your time is valuable and the demands of your job are high. Day in and day out, you are responsible for helping insureds replace their homes or businesses after a catastrophe or ensuring that a business owner sued by a customer receives a fair day in court. Still, you have to stay abreast of adjusting, legal and technological developments in the insurance industry in order to maintain your adjusting licenses and provide first-rate services to your insureds. PLRB's Regional Adjusters Conferences are designed to meet your needs.

    The Regional Adjusters Conferences provide high-quality claims training and education in a cost-effective, interactive educational setting. The conferences are held in three different cities around the country and close to your offices.

    At the conferences, you can explore property and casualty claim insurance topics that provide current information on critical claims issues while earning up to 12 hours of adjuster continuing education credit in select states. You can also attend the Insurance Services Expo where you can discover new products and services and network with the top industry service providers. The Expo includes 80-100 regionally-focused service providers with claims-specific expertise in a wide array of fields and disciplines.

    PLRB offers complimentary registration for the Regional Adjusters Conferences to staff of PLRB member insurance companies. You can attend both days of the conference or focus on particular courses. So invest in your professional development and growth by attending any one of the 3 Regional Adjusters Conferences this year. You are worth it.


    The was my first PLRB conference and I look forward to attending others.

    Great learning opportunity, good way to clarify how vendors can help or what they do.

    I was able to meet several contractors and adjusters face to face that I've only talked to on the phone in the past. Everything is well organized and I appreciate that.

    The variety of presentations compared to the amount of time allotted for the conference. It was nice getting to choose courses and not feeling like I had to settle for one which didn't apply. All were valuable.

    Material appropriate for what we do. Variety of subject matter and choices.

    The seminars very done very well and was pleased with overall experience.

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Regional Adjusters Conferences.

    Platinum

    Gold

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